Sydney, Australia —May 2025— SoftBank Robotics Australia, in partnership with McLaren Technologies, has rolled out Gausium Phantas commercial cleaning robots across eleven Accor-branded hotels owned by Salter Brothers. The robots are now in daily use, supporting housekeeping teams with core cleaning tasks across a range of properties.
These multi-function robots—able to vacuum, mop, sweep and dust—are helping hotels manage routine cleaning more efficiently. Staff can now focus on higher-value tasks such as room preparation and guest service, improving day-to-day operations without compromising on quality or cleanliness.
The roll-out follows a successful trial and assessment of the robots’ performance and cost-effectiveness. Properties now using Phantas include Novotel Sydney City Centre, Mercure Melbourne Southbank, Mercure Sydney Blacktown, The Sebel Sydney Martin Place, Mercure Sydney Bankstown, Mercure Sydney Macquarie Park, Mercure Sydney Manly Warringah, Ibis Styles Sydney Central, Mercure Newcastle, Mercure Perth on Hay, and Mercure Brisbane Garden City.
Kenichi Yoshida, Chief Business Officer at SoftBank Robotics Group, said:
“Our collaboration with McLaren Technologies marks a major leap for Australian hospitality. By combining the robotics with McLaren’s expertise, we’re setting a new standard for technology-driven service. This partnership paves the way for innovation in the hospitality sector and a more responsive service experience.”
Matthew White, CEO of McLaren Technologies, added:
“Our partnership with Salter Brothers has given us the opportunity to bring cutting-edge technology to some of Australia’s most prominent hotels. The Phantas robots are not just a tool for cleanliness—they’re transforming how housekeeping teams work, driving cost savings and operational productivity.”
Andrew Dunn, Portfolio Manager Hotels at Salter Brothers, commented:
“We are committed to providing an exceptional guest experience that extends beyond luxury accommodations to the cleanliness and safety of our facilities. By implementing robotics across our properties, we not only enhance the efficiency of our operations but also ensure that our guests enjoy spotless, hygienic rooms with minimal disruption. This investment in innovative technology reflects our dedication to maintaining high standards, improving sustainability, and delivering a seamless, top-tier experience for all who visit.”
SoftBank Robotics continues to support businesses across Australia with practical robotics solutions that reduce repetitive workload and improve service standards.
For more information, visit www.softbankrobotics.com or www.mclarenint.com.
