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Conrad Maintenance becomes a partner for SoftBank Robotics Singapore in its Smart Facility Management Service “SmartBXTM


SINGAPORE, 17 October 2023
– Conrad Maintenance welcomes a new shareholder, SoftBank Robotics Singapore (SBRSG), the Asia-Pacific Headquarters of SoftBank Robotics Group Corp as one of the first Singapore partnerships in order to transform the cleaning services into a smart facility management service in Singapore as SmartBXTM (Smart Business Transformation).

To drive innovation in the cleaning industry, SBRSG will support Conrad Maintenance in digitising cleaning services with the use of robotics solutions, Artificial Intelligence (AI) and Internet of Things (IoT) sensors to deliver on-demand efficient cleaning services. The partnership aims to transform the cleaning industry especially in the face of the current tight labour shortage post- pandemic as companies look to use manual labour less and make smarter decisions about how, where and when to deploy machines.

Through this cooperation, SBRSG and Conrad Maintenance aim to transform the cleaning business by integrating and scaling with robotic solutions. SBRSG will be able to accelerate the growth and adoption of “Cleaning Digital Transformation” through Conrad Maintenance and provide high quality and low-cost cleaning with substantial cost savings. Advanced cleaning services utilising robots have been proven to significantly reduce costs and improve cleanliness, allowing employees to gain new technical skills and work with new technologies. Conrad Maintenance will leverage SBR’s knowledge and experiences accumulated in a smart facilities management service.

Kenichi Yoshida, Chief Business Officer at SoftBank Robotics Corp. said, “With Conrad Maintenance on board as part of SoftBank Robotics Group’s portfolio company, we are pleased to launch our smart facility management service “SmartBXTM” in Singapore bringing unparalleled automation, convenience and robotics solutions to their customers. This move signals the true transformation of SoftBank Robotics to a Robot Integrator and a robotics services provider in the cleaning space while delivering the seamless integration of robotics, AI and sensors on top of cleaning efficiency and efficacy.”

Raymond Ng, Founder and Chief Executive Officer at Conrad Maintenance said, “We are excited to partner with SoftBank Robotics, the leader in the robotics solution industry. Due to the rising costs of labour and shortage in manpower, our partnership with SoftBank Robotics allows for enhancement of world-class cleaning services that will seamlessly integrate all our offerings into one user-friendly system making it easier than ever for us to manage our cleaning and facility maintenance solutions.”

About Conrad Maintenance
Founded in 2003 with only three staff to now over 130 staff, Conrad Maintenance has been successfully covering more than 50 sites in Singapore, mainly in the highly competitive niche market of oil & gas, logistics and manufacturing industries as well as a range of small, medium and large enterprises. The company has been regarded as one of the fast, emerging players, providing dedicated and quality cleaning service in the ever-changing landscape of the cleaning industry.

With over 130 staff, Conrad has expanded its team steadily, covering more than 50 sites in Singapore. Conrad is committed and well-positioned to provide outstanding quality cleaning service with a disciplined and always operational-ready workforce, equipping themselves with the latest technology and robotics trends in pace with facilities management, together with excellent customer service.

Conrad Maintenance is a member of the SoftBank Robotics Group portfolio. This successful partnership allows both companies to deliver a best-in-class cleaning service combining the strengths of a talented team with a fleet of holistic robotics, AI and IoT solutions. The company is also an approved NEA-licensed cleaning service provider with the approved accreditations in Singapore.

For more information: visit conrad.sg

For Media Enquiries:
GROW Public Relations for Conrad Maintenance

Christel Goh E: christel@growpublicrelations.com
Jessica Ong E: jessica@growpublicrelations.com

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