Select Region for available service
English
English
Help & Documentation

Choose how we can help?

Germii-UV-C.png

WHIZ

Tips to enhance the Whiz experience.

Click to download.

Step by step to operating whiz

Whiz Training – How Whiz Navigates

Whiz Training – Performing A Site Inspection

Whiz Training – Top Tips For Mapping

Whiz Training – Top Tips For Scanning The Home Location Code

Whiz Training – Top Tips For Maintaining Whiz

Whiz Training – Safety & Manual Handling

Whiz Training – Moving Whiz Correctly

Whiz Training – Hotswapping The Battery

Whiz Training – Performing An A3 Test

Frequently Asked Questions

Change The Dust Bag

No. if used at a place where a liquid has been spilled or on a wet floor, the liquid may get inside the machine and cause a malfunction. Make sure there is no liquid on the cleaning route and that the floor is not wet.
Cleaning modes will not change automatically. Modes can be switched with a Max Power Mode Button.
Please do not place any objects since it may interfere with the operation of the Emergency Stop Button, the Steering Handle, or the Touch Display.
Please do not vacuum glass or any other sharp objects since it may cause damage to the Machine.
A maximum size of up to 3cm (diameter of the suction port) can be vacuumed. The size of the waste will vary depending on the material of the floor. If heavy waste cannot be vacuumed up to the Dustbag, it will be scraped up with a Brush and collected with the Hopper Tray.
It is not recommended. Please use a separate HLC for each floor.
Sweeping function is not implemented. Dry vacuum cleaning function is the only function available on this Machine.
During autonomous cleaning, the Machine will maintain a certain distance from the wall to avoid damaging the wall. Please clean manually when cleaning areas close to walls.
It is used to replace the Battery if the main power is low during autonomous cleaning while the machine is paused.

Autonomous Cleaning / Teaching

The Machine will bypass the avoided area and return to its original cleaning route for cleaning. It does not have a function to return to the place where the Machine had bypassed.
Elevators cannot be included.
  • Avoid areas that may affect autonomous cleaning. (Whiz Operational Manual: Refer to ‘Precautions when Teaching a Cleaning Route’)
  • Make an assessment of the cleaning route beforehand.
    Refrain from walking too fast and avoid sudden turns when teaching the cleaning route.
  • Teach a cleaning route as straight as possible.
  • Do a test run in advance and check that there are no problems with the cleaning route.
Yes, autonomous cleaning can be done in the dark.
No, they cannot be recovered. Please teach the cleaning route again.
For a fully charged Battery, the normal mode is about 3 hours and the max power mode is about 1.5 hours.

Battery / Battery Charger

Although it depends on the usage environment, repeated charge and discharge of up to 800 times is possible.
It can be used approximately up to 48 hours when fully charged but it will differ with the amount of times the Notification Pager is used.

Usage Environment

During autonomous cleaning, the maximum incline of this Machine is 0%, so it is not possible to operate on steps or slopes. When teaching a cleaning route, do not include steps or other slopes that are higher than 1.5cm in the cleaning route area (eg. Grooves between floors, drainage lids, elevators and escalators, truncated domes or thick rugs).

The Machine is prohibited from being used on steps, or bumps. (Whiz Operational Manual: Refer to ‘Safety Warnings’)

To avoid navigation problems, please teach a cleaning route by dividing the cleaning area inside and outside the truncated domes.

Germii-UV-C.png

WHIZ

Tips to enhance the Whiz Gambit experience.

Click to download.

Step by step to operating Whiz Gambit

Gambit Trolley – A Plug and Go Disinfection System

MoonStar on board with Cathay Pacific Airways

Maintenance (Periodic)

Maintenance (Daily)

Operating the Gambit

Solution filling and draining

(European Union, Singapore and Japan – Xinsu Charger)

States and Hong Kong – Mean Well Charger)

Gambit assembly and disassembly

Unboxing Gambit and frame installation

Whiz Gambit x 智能清潔新時代

Whiz Gambit Product Launch Event Highlight

Whiz X Gambit – The New Era of Smart Cleaning

Frequently Asked Questions

About Whiz Gambit Technology

For a fully charged battery, the normal mode for Whiz is about 3 hours and the maximum power mode is about 1.5 hours. Gambit can spray for about 1 hour on a fully charged battery. The maximum area for a cleaning and disinfection route is approximately 5,400 sqft per charge.
Multiple sensors identify steps, walls, and obstacles. If it comes into contact with an obstacle, the bumper will detect the contact and stop immediately.
Multiple sensors identify steps, walls, and obstacles. If it comes into contact with an obstacle, the bumper will detect the contact and stop immediately.
A maximum size of up to 3 cm (caliber of the suction port) can be vacuumed. The size of the waste will vary depending on the material of the floor. All vacuumed waste will be accumulated in the dustbag inside the machine. When the dustbag is full, replace it with a new dustbag. The designated dustbag capacity for this machine is 4 Litres. Vacuum bags are not reusable, so please purchase as needed.

SCRUBBER 50

Tips to enhance the Scrubber 50 experience.

Click to download.

Step by step to operating Scrubber 50

Scrubber 50 | Gausium Robotic Floor Scrubber Automatic Cleaning Live Demonstration

Scrubber 50 | Gausium Robotic Floor Scrubber Display Video Including Dust Push

KEENBOT

Tips to enhance the Keenbot experience.

Click to download.

Global Case Studies

KEENON DINERBOT T6 in Dim Sum Restaurants

KEENON DINERBOT T5 in Hotpot Restaurants

KEENON DINERBOT T5 in Office

KEENON DINERBOT T5 in Supermarket

KEENON DINERBOT T5 in Cafe

KEENON DINERBOT T5 in Fishmarket

KEENON DINERBOT T8 in Retail Shop

DELIVERY X1

Tips to enhance the Delivery X1 experience.

Click to download.

Delivery X1 Functionalities

Gausium Delivery X1 Pro (Tray Delivery Robot)

Scroll to Top