Help and Documentation

Help & Documentation

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Whiz

Whiz Gambit

Scrubber 50

Keenbot

Delivery X1

Whiz

WHIZ

Tips to enhance the Whiz experience.

Click to download.

Step by step to operating whiz

Whiz Training – How Whiz Navigates

Whiz Training – Performing A Site Inspection

Whiz Training – Top Tips For Mapping

Whiz Training – Top Tips For Scanning The Home Location Code

Whiz Training – Top Tips For Maintaining Whiz

Whiz Training – Safety & Manual Handling

Whiz Training – Moving Whiz Correctly

Whiz Training – Hotswapping The Battery

Whiz Training – Performing An A3 Test

Frequently Asked Questions

Change The Dust Bag

Can it be used on wet floors?

No. if used at a place where a liquid has been spilled or on a wet floor, the liquid may get inside the machine and cause a malfunction. Make sure there is no liquid on the cleaning route and that the floor is not wet.

Does cleaning mode (normal mode / max power mode) change automatically?

Cleaning modes will not change automatically. Modes can be switched with a Max Power Mode Button.

Can I use it with objects placed on the machine?

Please do not place any objects since it may interfere with the operation of the Emergency Stop Button, the Steering Handle, or the Touch Display.

Can it vacuum glass or other sharp objects?

Please do not vacuum glass or any other sharp objects since it may cause damage to the Machine.

What is the maximum size of waste that can be vacuumed? also, can it vacuum anything heavy?

A maximum size of up to 3cm (diameter of the suction port) can be vacuumed. The size of the waste will vary depending on the material of the floor. If heavy waste cannot be vacuumed up to the Dustbag, it will be scraped up with a Brush and collected with the Hopper Tray.

Can a single home location code (hlc) be used on different floors?

It is not recommended. Please use a separate HLC for each floor.

Does the machine have a sweeping function?

Sweeping function is not implemented. Dry vacuum cleaning function is the only function available on this Machine.

How do I vacuum waste near the wall?

During autonomous cleaning, the Machine will maintain a certain distance from the wall to avoid damaging the wall. Please clean manually when cleaning areas close to walls.

What is the secondary battery power button for?

It is used to replace the Battery if the main power is low during autonomous cleaning while the machine is paused.

Autonomous Cleaning / Teaching

If the Machine bypasses obstacles (people / objects etc.) during autonomous cleaning, will the Machine go back to clean the area where obstacles were detected?

The Machine will bypass the avoided area and return to its original cleaning route for cleaning. It does not have a function to return to the place where the Machine had bypassed.

Can elevators be included in the cleaning route?

Elevators cannot be included.

Are there any tips for teaching a cleaning route?

Avoid areas that may affect autonomous cleaning. (Whiz Operational Manual: Refer to ‘Precautions when Teaching a Cleaning Route’)
Make an assessment of the cleaning route beforehand.
Refrain from walking too fast and avoid sudden turns when teaching the cleaning route.
Teach a cleaning route as straight as possible.
Do a test run in advance and check that there are no problems with the cleaning route.

Can autonomous cleaning be done during night time (lights out)?

Yes, autonomous cleaning can be done in the dark.

Can deleted cleaning routes be recovered?

No, they cannot be recovered. Please teach the cleaning route again.

What is the maximum hour of a cleaning route?

For a fully charged Battery, the normal mode is about 3 hours and the max power mode is about 1.5 hours.

Battery / Battery Charger

When the Battery is low, will it automatically return to its charging base?

No, it will not.

How long is the Battery life of the Machine?

Although it depends on the usage environment, repeated charge and discharge of up to 800 times is possible.

How long is the Battery life of the Notification Pager?

It can be used approximately up to 48 hours when fully charged but it will differ with the amount of times the Notification Pager is used.

Usage Environment

Can it be used in an area with steps or slopes?

During autonomous cleaning, the maximum incline of this Machine is 0%, so it is not possible to operate on steps or slopes. When teaching a cleaning route, do not include steps or other slopes that are higher than 1.5cm in the cleaning route area (eg. Grooves between floors, drainage lids, elevators and escalators, truncated domes or thick rugs).

Can it operate on truncated domes?

The Machine is prohibited from being used on steps, or bumps. (Whiz Operational Manual: Refer to ‘Safety Warnings’)

To avoid navigation problems, please teach a cleaning route by dividing the cleaning area inside and outside the truncated domes.

Whiz Gambit

WHIZ

Tips to enhance the Whiz Gambit experience.

Click to download.

Product Brochure

Quick Guide

Frequently Asked Questions

Step by step to operating Whiz Gambit

Gambit Trolley – A Plug and Go Disinfection System

MoonStar on board with Cathay Pacific Airways

Maintenance (Periodic)

Maintenance (Daily)

Operating the Gambit

Solution filling and draining

(European Union, Singapore and Japan – Xinsu Charger)

States and Hong Kong – Mean Well Charger)

Gambit assembly and disassembly

Unboxing Gambit and frame installation

Whiz Gambit x 智能清潔新時代

Whiz Gambit Product Launch Event Highlight

Whiz X Gambit – The New Era of Smart Cleaning

Frequently Asked Questions

About Whiz Gambit Technology

What is the maximum cleaning and disinfection coverage?

For a fully charged battery, the normal mode for Whiz is about 3 hours and the maximum power mode is about 1.5 hours. Gambit can spray for about 1 hour on a fully charged battery. The maximum area for a cleaning and disinfection route is approximately 5,400 sqft per charge.

How many routes can be saved per Home Location Code?

Multiple sensors identify steps, walls, and obstacles. If it comes into contact with an obstacle, the bumper will detect the contact and stop immediately.

What safety functions are implemented for autonomous cleaning?

Multiple sensors identify steps, walls, and obstacles. If it comes into contact with an obstacle, the bumper will detect the contact and stop immediately.

What is the maximum size of waste that can be vacuumed?

A maximum size of up to 3 cm (caliber of the suction port) can be vacuumed. The size of the waste will vary depending on the material of the floor. All vacuumed waste will be accumulated in the dustbag inside the machine. When the dustbag is full, replace it with a new dustbag. The designated dustbag capacity for this machine is 4 Litres. Vacuum bags are not reusable, so please purchase as needed.

Can autonomous cleaning and disinfection be done during night time (lights out)?

Yes, autonomous cleaning can be done in the dark.